MONDRIAN CANNES FAQ’s

How can I make a reservation at your hotel?
Reservations at Mondrian Cannes can be made directly on our website or by contacting our reservations team at reservations.cannes@mondrianhotels.com or by calling +33493381545.

What is your cancellation policy?
Mondrian Cannes offers two rate types with the following cancellation policies:

• Flexible Rate: No cancellation charge applies if cancelled before 16:00 (local time), up to 2 days prior to arrival. Cancellations beyond this period will incur a charge equivalent to the first night’s stay.
• Prepaid Rate: The full amount of the stay is charged at the time of booking and is non-refundable, even in the case of cancellation or modification.

How can I modify or cancel an existing reservation?
To modify or cancel an existing Mondrian Cannes reservation, please contact our reservations team at reservations.cannes@mondrianhotels.com or call +33493381545. Please note that cancellation policies vary depending on your rate type.

Is breakfast included? How much does it cost?
Breakfast at Mondrian Cannes is included in our Bed & Breakfast rates. If not included in your rate, breakfast is available at €42 per person per day.

Is a deposit required to book a room?
A deposit is required to secure your Mondrian Cannes reservation, depending on your rate type:

• Flexible Rate: A valid credit card is required as guarantee at the time of booking.
• Prepaid Rate: The full amount of the stay is charged at the time of booking by credit card.

What is your policy regarding children staying at the hotel?
Mondrian Cannes welcomes families. Children under 12 years old stay and enjoy breakfast complimentary when sharing their parents’ room.

What time is check-in and check-out?
At Mondrian Cannes , check-in is available from 3:00 PM and check-out is required by 12:00 PM (noon).

Can I request an early check-in or late check-out?
Early check-in and late check-out at Mondrian Cannes are subject to availability and cannot be guaranteed in advance. We recommend contacting our team closer to your arrival date to check availability.

Are pets allowed at your hotel? What is your pet policy and any associated fees?
Yes, Mondrian Cannes is a pet-friendly hotel. Your furry friends are welcome to share your room at an additional charge of €45 per night, per animal.

Are there accessible rooms and facilities for guests with disabilities?
Yes, Mondrian Cannes offers accessible rooms for guests with disabilities. Please contact our reservations team at reservations.cannes@mondrianhotels.com to confirm availability and specific requirements.

Do you offer Wi-Fi access, and is it complimentary?
Yes, complimentary high-speed Wi-Fi is available throughout Mondrian Cannes for all hotel guests.

Do you have a spa or wellness center? What are the hours, how do I book treatments, and are children permitted access?
Mondrian Cannes does not currently have an on-site spa or wellness center. However, our concierge team is happy to recommend and arrange appointments at nearby spa facilities in Cannes.

Do you have a gym or swimming pool? What are its hours, and are children allowed to use them?
Yes, Mondrian Cannes has a fitness room, available 24 hours a day, 7 days a week. Please note that the fitness room is accessible to guests aged 18 and over only.

Do you offer fitness classes, and how can I book them?
Mondrian Cannes does not currently offer on-site fitness classes. However, our concierge team can assist with recommendations for local fitness studios or outdoor activities in Cannes.

Is parking available at the hotel, and what is the cost?
Yes, parking is available at Mondrian Cannes at a cost of €35 per day. Please contact our team in advance to arrange your parking space.

Do you have laundry services available for guests?
Yes, Mondrian Cannes offers laundry and dry-cleaning services for guests at an additional cost. Please contact our front desk team for details and pricing.

Do you offer concierge services? And can the concierge assist with bespoke experiences around the French Riviera?
Yes, Mondrian Cannes offers a dedicated concierge service. Our team is on hand to assist guests with a wide range of bespoke experiences along the French Riviera, including private tours of the Côte d’Azur, excursions to the Lérins Islands, private boat rentals, and recommendations for the best local dining and cultural experiences.

Is room service available? What are the hours?
Yes, Mondrian Cannes offers 24-hour room service, 7 days a week. The room service menu is available in your room.

Do you have on-site dining options such as restaurants, bars, or cafes, and how can I make a reservation?
yes, Mondrian Cannes offers exceptional on-site dining options. Guests can enjoy Mr. Nakamoto, our Asian-inspired restaurant and bar located within the hotel, as well as Hyde Beach Cannes, our Italian private beach restaurant directly on La Croisette. Reservations can be made via our website, by phone, or through our concierge team.

Do you host specific cultural events, art exhibitions, live music, or DJ sets?
Yes, Mondrian Cannes hosts a variety of cultural and artistic events throughout the year, in keeping with the brand’s commitment to art and design. During the summer season, daily DJ sets are featured at Hyde Beach Cannes, and evening DJ sets are also offered at Mr. Nakamoto. For the full events calendar, visit the Events section of our website.

Can you assist with hosting events, meetings, or arranging special requests for celebrations like birthdays or proposals?
Yes, Mondrian Cannes is delighted to assist with both private and professional events, including meetings, celebrations, birthdays, and proposals. For all enquiries, please contact our team at mondrian.cannes.sales@mondrianhotels.com.

How close is Mondrian Cannes to La Croisette’s main attractions, the Palais des Festivals, or the Old Port of Cannes?
Mondrian Cannes is ideally situated directly on La Croisette, placing guests within walking distance of Cannes’ most iconic destinations, including the Palais des Festivals, luxury boutiques, public beaches, and the Old Port of Cannes.

How close is Mondrian Cannes to the beaches, the Lérins Islands, and the French Riviera’s iconic destinations?
Mondrian Cannes enjoys a prime beachfront location directly on La Croisette, with exclusive access to Hyde Beach Cannes, our private beach restaurant. Boat departures to the Lérins Islands are conveniently located nearby. Iconic French Riviera destinations, including Saint-Tropez, Monaco, Antibes, and Nice, are easily reachable by car, train, or private boat.

What should I know about local customs, currency, or travel requirements for visiting Cannes/France?
France uses the Euro (€) as its official currency, and credit cards are widely accepted throughout Cannes and the French Riviera. Depending on your nationality, a valid passport and/or visa may be required to enter France. We recommend checking the latest official travel requirements before your stay. In Cannes, smart casual dress is generally expected in restaurants and public areas, particularly during major events such as the Cannes Film Festival.

What is the best way to get to Mondrian Cannes from Nice Côte d’Azur Airport (NCE) or Cannes train station, and how can I book a transfer?
Mondrian Cannes is approximately 30 minutes by car from Nice Côte d’Azur Airport (NCE). Cannes train station (Gare de Cannes) is located approximately 10 minutes from the hotel, accessible on foot or by taxi. Private transfers from the airport or train station can be arranged upon request through our concierge team.

What public transportation options (train, bus, ferry) are available near Mondrian Cannes for getting around Cannes and the French Riviera?
Mondrian Cannes is well-connected to public transportation. Cannes train station (Gare de Cannes) provides easy access to destinations across the French Riviera, including Nice, Monaco, and Antibes. Local bus services and taxis are readily available near the hotel. Ferry services to the Lérins Islands depart from a nearby pier, offering a scenic escape from the city.