MONDRIAN SINGAPORE DUXTON FAQ’s

How can I make a reservation at Mondrian Singapore Duxton?
Reservations at Mondrian Singapore Duxton can be made directly through the following channels:

• Online: Book directly via our website at mondrianhotels.com/singapore-duxton — select your preferred dates, room type and rate.
• Email: reservations.sg@mondrianhotels.com
• Phone: +65 6019 8888

Reservations can also be made through travel partners and third-party booking platforms. We recommend booking direct for the best available rates and exclusive offers.

What is your cancellation policy?
Mondrian Singapore Duxton offers flexible cancellation on most rates. Bookings cancelled more than 48 hours prior to the arrival date will not incur a cancellation fee. Cancellation policies may vary by rate type — please review the specific terms at the time of booking, or contact our team for assistance at reservations.sg@mondrianhotels.com.

Do you offer flexible booking options or special rates?
Yes. Mondrian Singapore Duxton periodically offers flexible rates, seasonal promotions, and exclusive packages. Visit our Offers page for the latest deals, or contact our Reservations team at reservations.sg@mondrianhotels.com for more information.

How can I modify or cancel an existing reservation?
To modify or cancel a reservation, please contact the booking source directly:

• Direct bookings: Email reservations.sg@mondrianhotels.com
• Third-party bookings: Contact the platform through which the reservation was made.

Please note that changes are subject to availability and the terms of your selected rate.

Do you offer group rates or event bookings?
Yes. Mondrian Singapore Duxton offers tailored rates and packages for group stays, corporate bookings, weddings, and private events. Please contact our team to discuss your requirements and receive a customised proposal. For enquiries, visit our Meetings & Weddings page or email us at events.sg@mondrianhotels.comenquiry.sg@mondrianhotels.com.

Is breakfast included? How much does it cost?
Breakfast inclusion depends on the rate selected at the time of booking — room-only rates are available. Where breakfast is not included, guests can add it separately at a cost of SGD $38+ per person per day. Breakfast is served at Bottega di Carna, our all-day dining restaurant on-site. Please contact our team for availability and to arrange this in advance.

What payment methods do you accept?
Mondrian Singapore Duxton accepts the following payment methods:

• Visa
• Mastercard
• American Express (Amex)
• JCB
• UnionPay

Please note that cash payments are not accepted.

Is a deposit required to book a room?
Yes. A deposit is required upon check-in to cover any incidental charges during your stay. This can be provided via credit card pre-authorisation. Please contact our team for further details at reservations.sg@mondrianhotels.com.

What time is check-in and check-out?
At Mondrian Singapore Duxton, check-in is available from 3:00 PM and check-out is at 12:00 PM (noon).

Can I request an early check-in or late check-out?
Yes. Early check-in and late check-out requests are available subject to availability and may incur additional charges. We recommend contacting the hotel in advance to arrange these options at reservations.sg@mondrianhotels.com.

What identification is required at check-in?
All guests are required to present a valid, original form of identification at check-in:

• International guests: valid passport
• Local residents: Singapore National Registration Identity Card (NRIC) or equivalent government-issued ID

What is your policy regarding children staying at the hotel?
Mondrian Singapore Duxton warmly welcomes families. Children aged 11 and under may stay complimentary when sharing the existing bed settings with their parents or guardians. Additional bedding requirements should be discussed with our team at the time of booking.

Is there a resort fee, and what does it include?
No. Mondrian Singapore Duxton does not charge a resort fee.

Are pets allowed at the hotel?
Unfortunately, Mondrian Singapore Duxton is unable to accommodate pets at this time.

Are there accessible rooms and facilities for guests with disabilities?
Yes. Mondrian Singapore Duxton offers accessible guest rooms and facilities designed to accommodate guests with mobility requirements. Please contact our Reservations team before your stay to ensure your specific needs are met at reservations.sg@mondrianhotels.com.

What items or services are available for children or infants?
Subject to availability, Mondrian Singapore Duxton can provide a range of child-friendly amenities, including:

• Kids’ welcome amenities
• Baby cots
• Baby / high chairs in our restaurants

Please contact the hotel in advance to arrange any specific requirements for your family’s stay.

Do you offer Wi-Fi access, and is it complimentary?
Yes. Complimentary high-speed Wi-Fi is available throughout Mondrian Singapore Duxton, including all guest rooms and public areas.

Do you have a spa or wellness centre?
Mondrian Singapore Duxton does not have a dedicated spa. However, our Wellness offering includes a state-of-the-art fitness centre and a rooftop pool.

Do you have a gym or swimming pool? What are the hours, and are children allowed to use them?
Yes. Mondrian Singapore Duxton features:

• Fitness Centre (Level 4): Open 24 hours daily. Equipped with cutting-edge equipment and free weights in partnership with Technogym.
• Rooftop Pool (Canyon Club): Open 7:00 AM to 11:00 PM daily. Guests can enjoy panoramic 360-degree views of Singapore’s skyline — from the traditional shophouses of Duxton and Chinatown to the modern towers of the CBD and beyond.

Find all details on the Wellness page. Please contact the hotel for information on children’s access policies for pool use.

Do you offer fitness classes, and how can I book them?
Mondrian Singapore Duxton does not currently offer scheduled fitness classes on-site. Our 24-hour fitness centre is available for independent use throughout your stay.

Is parking available at the hotel, and what is the cost?

Yes. Parking is available at Mondrian Singapore Duxton with the entrance via Craig Road. Rates are as follows:

• Public rate: SGD $5 per hour
• Overnight rate: SGD $32

Do you have laundry services available for guests?
Yes. Laundry, pressing, and dry-cleaning services are available for guests during your stay. Please contact our team or dial housekeeping for assistance.

Do you offer concierge services?
Yes. Mondrian Singapore Duxton offers a dedicated concierge service. Our team can assist with:

• Restaurant reservations and dining recommendations
• Guided and self-guided explorations of Duxton Hill, Chinatown, and the surrounding neighbourhood
• Transport arrangements, including taxis, private transfers, and airport limo services
• Recommendations for Gardens by the Bay, Marina Bay, Orchard Road, and Singapore’s wider cultural and dining scene
• Tickets and bookings for local attractions and experiences

Reach our concierge team at concierge.sg@mondrianhotels.com.

Is room service available? What are the hours?
Yes. In-room dining is available at Mondrian Singapore Duxton from 10:30 PM to 6:00 AM daily. For dining outside of these hours, our on-site restaurants and bars offer extensive options throughout the day and evening.

Do you have on-site dining options, and how can I make a reservation?
Yes. Mondrian Singapore Duxton is home to a curated collection of restaurants and bars, making it a leading dining destination in its own right:

• Bottega di Carna — A vibrant modern Italian eatery led by Chef Kenny Huang, serving Italian classics with a rebellious spin.
• Christina’s — An all-day dining restaurant and wine bar offering brunch favourites, whimsical desserts, and locally roasted coffee, with a wood-fire grill menu blending Mediterranean and Asian influences.
• Canyon Club — A rooftop pool bar bringing 1970s Hollywood glamour to Singapore, with Californian-inspired cocktails and panoramic city views.
• Jungle Ballroom — A hidden cocktail bar accessed through a neon-lit tunnel, celebrating Southeast Asian flavours with live music and a tropical disco vibe.

Reservations can be made directly through the hotel, via our Concierge team, or through the individual venues. Additional independent dining concepts are also located within the building — please see our Dine & Drink page for the full line-up.

What signature pool, rooftop, or social spaces do you offer? What are the views like?
Canyon Club is Mondrian Singapore Duxton’s rooftop pool and bar, perched above the city with sweeping 360-degree views across Singapore — from the heritage shophouses of Chinatown and Duxton Hill to the gleaming skyline of the CBD and Marina Bay beyond. Whether you’re lounging poolside with a cocktail or settling in for sunset, it’s one of the most distinctive vantage points in the city.

Does Mondrian Singapore Duxton offer unique local cultural experiences?
Yes. Mondrian Singapore Duxton is deeply connected to the city’s art and culture scene. Highlights include:

• Complimentary guided Mondrian Art Tours, taking place on the first and third Friday of every month. Guests are invited to discover the hotel’s remarkable art collection, including the iconic KAWS sculpture at the entrance. Register via the website.
• Our Concierge team can also arrange bespoke neighbourhood experiences, from hawker centre visits to heritage walks through Duxton Hill and Chinatown.

Do you host cultural events, art exhibitions, live music, or DJ sets?
Yes. Mondrian Singapore Duxton regularly hosts live entertainment, cultural events, and nightlife programming. Jungle Ballroom features live bands and DJs as part of its signature high-energy bar experience. Additional events and seasonal programming take place throughout the year — check our Events page for the latest schedule.

Can you assist with events, meetings, or special celebrations?
Yes. Mondrian Singapore Duxton specialises in private events, corporate meetings, weddings, and bespoke celebrations — from milestone birthdays and proposals to intimate gatherings. Visit our Meetings & Weddings page for more information, or contact our team directly at enquiry.sg@mondrianhotels.com.

How close is Mondrian Singapore Duxton to key landmarks?
Mondrian Singapore Duxton is located at 16A Duxton Hill, Singapore 089970, in a prime position between the CBD, Chinatown, and the Southern Ridges. Key distances include:

• Marina Bay Sands & Gardens by the Bay: approximately 3 km
• Orchard Road: approximately 4.4 km
• Singapore Changi Airport (SIN): approximately 22 km

What is the Duxton Hill neighbourhood like?
Duxton Hill is a vibrant, heritage-rich enclave on the fringe of Singapore’s CBD, famed for its beautifully preserved 19th-century shophouses, cobblestone streets, and electric day-to-night atmosphere. By day, it’s a quiet, leafy spot for boutique shopping and café-hopping; by evening, roads close to traffic, transforming into a bustling dining and nightlife hub. The neighbourhood sits just a short walk from the cultural heart of Chinatown, and is within easy reach of Ann Siang Hill, Club Street, and Tanjong Pagar — some of Singapore’s most coveted dining and bar strips.

What should I know about local customs, currency, or travel requirements for visiting Singapore?
Here is some useful information for first-time and returning visitors to Singapore:

• Currency: Singapore uses the Singapore Dollar (SGD). Card payments are widely accepted. Note that Mondrian Singapore Duxton does not accept cash payments for room bookings or at their restaurants & bars.
• Tipping: Tipping is not customary in Singapore and is not expected.
• SG Arrival Card: All visitors to Singapore are required to submit an SG Arrival Card (SGAC) before or upon arrival. This can be completed online via the official Singapore government website or the MyICA mobile app.
• Visa requirements: Visa requirements vary by nationality. We recommend checking with the Immigration & Checkpoints Authority of Singapore (ICA) or your relevant embassy before travel.

What is the best way to get to Mondrian Singapore Duxton from Changi Airport (SIN)?
The most convenient way to reach the hotel from Singapore Changi Airport is by taxi or private car — the journey takes approximately 25–30 minutes, depending on traffic. Options include:

• Taxi: Taxis are readily available at the airport’s designated taxi stands across all terminals.
• Ride-hailing: Apps such as Grab are widely used in Singapore and can be booked directly from the arrival hall.
• Private limo transfer: Our Concierge team can arrange a private airport limo transfer. Please contact concierge.sg@mondrianhotels.com in advance.

What public transport options are available near Mondrian Singapore Duxton?
Mondrian Singapore Duxton is well-connected to Singapore’s public transport network

• MRT (Green Line / East-West Line): Outram Park station and Tanjong Pagar station — both within approximately 800 metres of the hotel.
• MRT (Brown Line / Thomson-East Coast Line): Maxwell station — a short walk from the hotel.
• Bus: Bus stops along Neil Road and Craig Road serve several routes connecting to the wider city.

Our Concierge team is happy to advise on the best routes for your plans during your stay.

What loyalty or membership programme does Mondrian Singapore Duxton offer?
Mondrian Singapore Duxton’s membership programme is Dis-loyalty — a travel and dining membership that unlocks savings across more than 120 hotels and 200 restaurants, bars, and cafés worldwide. Members enjoy 20% off their first stay at every participating hotel, 10% off return stays, 10% off food and drink, and one complimentary barista-made drink every day. Unlike traditional hotel loyalty programmes, Dis-loyalty provides immediate savings from your first booking, with no points, tiers, or blackout dates.

How do I join Dis-loyalty, and how much does membership cost?
Membership is a 12-month subscription, priced in local currency, with equivalent pricing of $218 / £144 / €180 / AED720 per year. You can join online at dis-loyalty.com, when making a booking on mondrianhotels.com, or via the Dis-loyalty app on iOS and Android. Your digital membership card is activated immediately after subscribing, so you can start using your benefits straight away.

Can I use Dis-loyalty at Mondrian Singapore Duxton, and can I book more than one room?
Yes. As Mondrian Singapore Duxton’s membership programme, Dis-loyalty gives members 20% off their first stay and 10% off return stays when booking eligible rates through the Dis-loyalty platform, along with access to member-only offers. You can book up to two rooms per stay, with the second room discounted at 10%. All bookings are flexible and paid on arrival. Reservations must be made through Dis-loyalty at least four days in advance, and the member must be one of the staying guests.

Can I use Dis-loyalty in the restaurant, bar, or café without staying at the hotel?
Yes. You don’t need to be a hotel guest to enjoy Dis-loyalty dining benefits. Members receive 10% off food and drink at participating restaurants, bars, and cafés for groups of up to six, and can redeem one complimentary barista-made drink per day by presenting their digital membership card when sitting in.

What other benefits does Dis-loyalty membership include?
Beyond stay and dining discounts, members receive early access to selected hotel openings and up to 50% off newly opened hotels during launch periods, plus exclusive member-only promotions throughout the year. Benefits vary by property and are subject to availability. Find out more at dis-loyalty.com.

Can I be a member of both Dis-loyalty and ALL Accor?
Yes. You can be a member of both Dis-loyalty and ALL Accor. The two programmes operate independently, and many guests choose to use both. However, Dis-loyalty and ALL benefits cannot be applied to the same transaction. For example, you may choose to book your stay using ALL and earn or redeem Reward points, while using your Dis-loyalty membership separately for dining discounts, complimentary drinks, or other eligible member benefits during your visit.

Can I use ALL Accor benefits at Mondrian Singapore Duxton?
Yes. Eligible guests can earn and redeem ALL Reward points when booking qualifying stays at Mondrian Singapore Duxton through Accor channels, subject to the terms and conditions of the programme. ALL is separate from Dis-loyalty. While ALL focuses on points earning and rewards, Dis-loyalty provides immediate savings on hotel stays, dining, and drinks.

How do I join ALL Accor?
ALL Accor is free to join and provides access to member rates, points earning, and reward benefits across participating hotels. You can enrol directly through ALL.com and begin earning Reward points on eligible stays at Mondrian Singapore Duxton, subject to programme terms and conditions.

When was the Mondrian brand established, and what is its core philosophy of art and design?
Established in 1996, Mondrian is a living cultural institution where the fantastical meets the future. Inspired by modern art, we design dream-like spaces that experiment with perspective and immerse you in the energy of the city.

What defines the unique guest experience at a Mondrian Hotel?
Your stay is designed like a visit to a modern art gallery, blending structural design with bold pops of color. It’s a sensory experience filled with whimsical, surreal spaces and wild, playful culinary creations.

What makes a Mondrian stay a distinctive experience compared to other luxury hotels?
We look past predictable luxury to drop you right into the epicenter of the local cultural scene and A-list moments. Every property is a creative hub where you can connect with up-and-coming talent, progressive design, and innovative partnerships.

Where can I find Mondrian Hotels around the world?
You can find us in cultural hotspots across North and Central America, Europe, the Middle East, and Asia-Pacific—including Los Angeles, Ibiza, Doha, and Singapore. We are also expanding our footprint with upcoming destinations like the Maldives, Abu Dhabi, and Tulum. Find out about all Mondrian Hotel’s here.